Category: Technology

Government disappointed by unexpected O2 price rise The government has asked the media regulator to revisit its rules on phone companies raising their prices in the middle of a contract, after O2 unexpectedly announced it was raising prices by £2.50 a month. Technology Secretary Liz Kendall said O2’s higher than expected price increase is “disappointing… Continue reading Government disappointed by unexpected O2 price rise

Will AI mean the end of call centres? 21 minutes ago Jane WakefieldTechnology reporter Getty Images Ask ChatGPT whether AI will replace humans in the customer service industry, and it will offer a diplomatic answer, the summary of which is “they will work side by side”. Humans though, are not so optimistic. Last year, the… Continue reading Will AI mean the end of call centres?

First UK phones to get satellite connectivity in signal blackspots announced 2 hours ago Zoe KleinmanTechnology editor Getty Images Virgin Media O2 is set to become the first mobile network operator to offer UK customers automatic connectivity via satellite in places without phone signal. O2 Satellite will be an optional service due to launch in… Continue reading First UK phones to get satellite connectivity in signal blackspots announced

Turing AI Institute boss denies accusations of ‘toxic internal culture’ The Alan Turing Institute Chair has told the BBC there is “no substance” to a number of serious accusations which rocked the organisation in the summer. In August, whistleblowers accused the charity’s leadership of misusing public funds, overseeing a “toxic internal culture”, and failing to… Continue reading Turing AI Institute boss denies accusations of ‘toxic internal culture’

Millions of UK Apple users could get pay-out after court ruling 5 hours ago Chris VallanceSenior Technology Reporter Getty Images Apple could be forced to pay up to £1.5bn in damages after losing a collective legal action court case brought on behalf of 36 million UK iPhone and iPad users, both consumers and businesses. The… Continue reading Millions of UK Apple users could get pay-out after court ruling

Amazon unveils prototype AI smart glasses for its delivery drivers Amazon has unveiled a prototype of artificial intelligence-powered smart glasses designed to be used by its delivery drivers. The “Amelia” glasses include a camera and built-in display, and pairs with a waistcoat with a button drivers can press to take photos of deliveries. “We’re testing… Continue reading Amazon unveils prototype AI smart glasses for its delivery drivers

AWS outage: Are we relying too much on US big tech? Liv McMahonTechnology reporter Getty The Amazon Web Services (AWS) outage on Monday made global headlines after knocking some of the world’s largest sites offline for hours. For users, the impacts ranged from the serious – such as not being able to access vital banking,… Continue reading AWS outage: Are we relying too much on US big tech?

Bereaved families call for inquiry into government response to suicide websites Bereaved families are calling for a public inquiry into what they say are “repeated failures” by the UK government to protect vulnerable people from a website promoting suicide. A report by the Molly Rose Foundation says departments were warned 65 times about the online… Continue reading Bereaved families call for inquiry into government response to suicide websites

Is Microsoft’s first ever handheld Xbox console worth the wait? 9 hours ago Tom GerkenTechnology reporter For almost two decades, rumours have swirled about a handheld Xbox console to rival Nintendo and PlayStation. Now, it’s finally here. The ROG Xbox Ally has been released worldwide, putting an end to the speculation. It works natively with… Continue reading Is Microsoft’s first ever handheld Xbox console worth the wait?

Firms advised to put plans on paper in case of cyber-attack People should plan for potential cyber-attacks by going back to pen and paper, according to the latest advice. The government has written to chief executives across the country strongly recommending that they should have physical copies of their plans at the ready as a… Continue reading Firms advised to put plans on paper in case of cyber-attack